Privacy Policy

Last Updated: 16 May 2026

Home Hero is committed to protecting your privacy. This policy explains how we collect, use, and disclose information when you use our platform.

1. Information We Collect

We collect information you provide when creating an account, contacting support, or purchasing credits. We also collect usage data and technical information needed to operate and improve the platform.

2. How We Use Information

We use collected information to provide, maintain, and improve our services, process payments, and communicate with users. We may use anonymised data for analytics and product improvements.

3. Sharing Data

We share contact details with Professionals when Customers unlock contact information. We may share data with service providers who help operate the platform, as required by law, or with your consent.

4. Data Security

We implement reasonable technical and organisational measures to protect personal data. However no system can be guaranteed fully secure.

5. Contact

For privacy enquiries, please contact: support@homehero.work